Quality: a constant improvement
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| Carrières du Boulonnais has been engaged for more than 10 years in a quality approach in which the primordial objective is constant improvement of:
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- Our client satisfaction : dialogue, inquiry, adaptation to new needs, service orientation.
- Our performance : The processes that constitute our activity are guided by high objectives and are continuously monitored and communicated.
- Our organization : development of new goals with the client in mind and the services we can bring.
- Our production tools : a policy of solid investment has allowed us to equip ourselves with a new facility (T2004) in order to respond to the flexibility required by our customers, to increase the speed of delivery and to guarantee the quality of selected products.
- Qualifications of our personnel : Evaluation and the improvement of skills has become a company priority.
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Quality control
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In accordance with our customers, our products respond to the following requirements :
- marquage CE
- marquage NF
Our quality organization is certified in accordance with ISO 9001.
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| The fulfillement of our customers’ requirements regarding :
- the physical characteristics of the products (granulometry, cleanliness, etc..) is obtained within our facilities. Hardness is defined by the nature of the deposit.
- The products’ chemistry (grades CaC03, Ee203, S, etc…) is mainly obtained in the quarry through the choice of extraction location and then verified through analysis of the drilling debris.
There are two laboratories on site (Chemistry and Physics) of with the goal is to carry out all the analyses covered by different project specifications. The results serve as a testimony to our performance with regard to quality.
More than 10,000 analyses per year are carried out at the Carrières du Boulonnais site. |
